Terms of use

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1. Acceptance

These Terms of Use govern your use of Omnipost (the “Service”), which is provided by Cublya. You accept them by ticking the box when you create an account, and we record which version you accepted and when. If you do not agree, do not create an account.

Browsing our public pages does not, on its own, form an agreement with us.

2. The Service

Omnipost is a social media workspace. You connect accounts you already run on X, Facebook, Instagram, TikTok and YouTube, then plan, draft, schedule and publish to them from one place, with a shared media library, automations, and AI assistance.

Omnipost is not affiliated with, endorsed by, or operated by any of those platforms.

3. Accounts and workspaces

You need an account to use the product, and you must be at least 16 years old to open one. You are responsible for what happens under your account and for keeping your credentials secure. Give us accurate information and keep it current.

Work happens inside a workspace. A workspace can have several members, and each member holds a role (admin, editor, or viewer) that decides what they can do. Inviting someone to a workspace gives them access to the content and the connected accounts in it, so invite deliberately.

You can ask us to close your account and delete its data by writing to support@cublya.com. There is no self-serve delete button today, so that is the route.

4. Your content

You keep every right you have in what you put into Omnipost: drafts, published copy, images, video, and anything else you upload (“Your Content”). You grant Cublya a limited licence to store, process, adapt for a channel's format, and transmit Your Content, solely to run the Service for you. That includes sending it to the platforms you have asked us to publish to.

You are responsible for having the right to use everything you upload, including photography, video, music, fonts and logos owned by someone else, and for any permission or release needed from the people who appear in it.

You are responsible for the lawfulness of what you publish. That includes advertising and sponsorship disclosure rules, consumer protection and pricing claims, competition and giveaway rules, and anything else your industry or your country requires of the posts you send.

5. Acceptable use

You agree to use the Service lawfully, and not to:

  • publish or store unlawful, deceptive, harassing, or infringing content;
  • impersonate a person or organisation, or publish through an account you are not authorised to operate;
  • use the Service for spam, coordinated inauthentic behaviour, or bulk automated posting designed to evade a platform's limits;
  • interfere with, compromise, or disrupt the Service or its infrastructure, or probe it for weaknesses without our written permission;
  • scrape or systematically extract data from the Service except through the API and MCP interfaces we provide;
  • resell or sublicense the Service without our written agreement.

We may remove content and suspend access where we reasonably believe this section has been broken.

6. Third-party platforms and your accounts on them

To publish, you connect your own accounts on X, Facebook, Instagram, TikTok or YouTube and authorise Omnipost to act on your behalf. You must be entitled to grant that authority for every account you connect.

Your use of each platform remains subject to that platform's own terms, policies and developer rules, which we neither control nor can waive. Cublya is not responsible for what a platform does to your account or your content, including:

  • suspending, restricting, limiting the reach of, or closing your account;
  • rejecting, removing, or labelling a post;
  • rate limiting, quota changes, API changes, deprecations, or outages;
  • changing what a connected account may do, or revoking our access to it.

If a platform changes or withdraws access, a feature that depended on it may stop working. We will do what we reasonably can, but we cannot promise continuity for something we do not own.

You can disconnect a platform account from Omnipost at any time, and you can revoke our access from the platform's own settings.

7. Publishing, scheduling, and delivery

Publishing is best-effort. When you schedule a post, we queue it and try to deliver it at the time you asked, retrying where a failure looks temporary.

We do not guarantee that a post will be published, that it will be published on time, or that it will appear exactly as it looked in the composer. Delivery depends on the platform, on the publishing gateway between us and the platform, on your connected account still being valid, and on the content passing the platform's own checks. Character counts, media limits and format rules shown in Omnipost are our current understanding of each platform and can be out of date.

If a post has to go out at a particular moment, check that it did. That verification is yours.

8. AI features

Omnipost can draft copy, suggest variants, and run AI steps inside automations. Everything it produces is a suggestion, not reviewed or approved copy. Generated text can be wrong, misleading, or biased, can infringe someone else's rights, and can invent facts, prices, dates and claims that read as plausible.

Read what you publish. You are responsible for every post that leaves your account, whether you wrote it or a model did.

AI features run on third-party model providers and are subject to their availability and limits. Who they are, and what reaches them, is in our Privacy & Cookie Policy.

9. Intellectual property

Unless stated otherwise, the Service and its design, text, graphics, software and branding are owned by Cublya or its licensors and are protected by intellectual property law. These Terms give you a limited, revocable, non-exclusive, non-transferable right to use the Service, and transfer nothing else to you.

If you send us feedback or a suggestion, we may act on it without obligation to you. That gives us no right in Your Content.

10. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that a scheduled post will be delivered, that figures shown in the product will be complete or accurate, or that AI output will be correct.

Nothing here limits a right you have under mandatory consumer law where you live.

11. Limitation of liability

To the maximum extent permitted by law, Cublya is not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, a missed or mistimed publication, lost audience, or reputational harm, arising from your use of, or inability to use, the Service.

Mandatory consumer law where you live is unaffected, and nothing here excludes liability for death or personal injury caused by negligence, or for fraud.

12. Indemnification

You agree to indemnify and hold harmless Cublya and its officers, directors, employees and agents against claims, liabilities, damages, losses and expenses arising from Your Content, from what you publish through the Service, or from your breach of these Terms.

13. Termination

You can stop using the Service at any time, and you can ask us to close your account as described in section 3.

We may suspend or end access where you break these Terms, where the law requires it, or where continuing would put the Service or other users at risk. Where it is reasonable to do so, we will tell you first. The sections that should outlast the account do: the licence covering content already published, intellectual property, the disclaimers, the limitation of liability, and indemnification.

We may also change or retire features. If we retire the Service altogether, we will give you reasonable notice so you can take your content elsewhere.

14. Changes to the Service and these Terms

We may update these Terms. A minor change, such as a correction or a clearer sentence, is posted here with a revised “Last updated” date.

For a material change we will ask you to read and accept the new version the next time you sign in. Until you do, the version you accepted is the one that binds you. Continuing to use the Service is not treated as acceptance of terms you were never shown.

If you would rather not accept a new version, you can sign out and keep your account, or ask us to close it as described in section 3.

15. Severability and assignment

If any provision of these Terms is held unenforceable, the rest stays in force, and that provision is applied as closely as the law allows to what it was meant to do.

You may not assign or transfer these Terms without our written consent. We may assign them to a successor in a merger, acquisition, or sale of assets, and we will tell you if that happens.

16. Contact

Questions about these Terms go to legal@cublya.com. For help with your account, write to support@cublya.com.

See also our Privacy & Cookie Policy.

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